A deliverable is a specified work product that is reviewed, agreed upon, and signed off by stakeholders. Deliverables represent the output of projects and are typically archived or transitioned into an Architecture Repository.

An artifact is an architectural work product that describes a specific aspect of the architecture. Artifacts can be catalogs, matrices, or diagrams, and they form the content of the Architecture Repository.

A building block is a component of enterprise capability that can be combined with others to deliver architectures and solutions. Building blocks can be defined at different levels of detail and can relate to architectures or solutions.

Deliverables

  1. Digital Transformation Strategy: A comprehensive document outlining the bank’s vision, goals, and roadmap for digital transformation.
  2. Customer Website: A fully developed and deployed platform that enhances the bank’s customer experience through digital channels.
  3. Mobile Banking Application: A functional mobile application that enables customers to perform banking transactions conveniently from their smartphones.
  4. Data Analytics Dashboard: A dashboard that provides real-time insights into customer behavior, financial trends, and risk management to drive data-informed decision-making.
  5. IT Infrastructure Upgrades: Upgraded and modernized IT infrastructure, including servers, network components, and security systems, to support the digital transformation initiatives.

Artifacts

  1. Customer Journey Map: A visual representation of the customer’s end-to-end experience with the bank across various touchpoints, identifying pain points and areas for improvement.
  2. System Integration Diagram: A diagram illustrating how various banking systems, such as core banking, CRM, and payment gateways, integrate with each other to enable seamless operations.
  3. User Interface (UI) Design Mockups: Visual representations of the planned user interface for digital channels, showcasing the layout, navigation, and design elements.
  4. Data Flow Diagram: A diagram illustrating the flow of data within the bank’s systems, including data sources, transformations, and destinations.
  5. Security Architecture Framework: An artifact outlining the security principles, policies, and measures to ensure the protection of customer data and compliance with regulatory requirements.

Building Blocks

  1. API Management Platform: A centralised platform that enables secure and efficient integration of banking systems, allowing seamless data exchange and interoperability.
  2. Digital Onboarding Solution: A building block that streamlines and automates the customer onboarding process, making it frictionless and paperless.
  3. Data Analytics Framework: A framework that encompasses data collection, storage, processing, and advanced analytics capabilities to derive insights and enable personalized customer experiences.
  4. Open Banking Platform: A building block that enables secure and standardized access to banking services and data through open APIs, fostering collaboration with third-party providers and promoting innovation.
  5. Digital Identity and Authentication System: A building block that implements robust identity verification and authentication mechanisms, including biometrics and multi-factor authentication, to enhance security and prevent fraud.